This evidence flies in the face of the Congressional testimony of Medicaid Chief Marilyn Tavenner, who said
“No, we had tested the website and we were comfortable with its performance,” she said. “Now, like I said, we knew all along there would be as with any new website, some individual glitches we would have to work out. But, the volume issue and the creation of account issues was not anticipated and obviously took us by surprise. And did not show up in testing.”The names of the people who received this report are on the government were redacted but it would be absurd to believe that the warnings in this report issued just 24 days before Healthcare.gov went live, did not set off alarm bells across HHS and the White House.
This is going to be the subject of many questions during the Congressional hearings tomorrow.